The Urgent Need to Regulate Platform Design

The tragic incidents linked to Snapchat’s Speed Filter, among other cases, highlight a critical issue beyond the content shared on platforms: the inherent design flaws of apps. The distinction between harmful third-party content and the platforms’ own negligent design choices is pivotal. For instance, Snapchat was initially shielded by Section 230, but courts later recognized its liability in encouraging reckless behavior through design. This recognition extends beyond Snapchat, impacting how platforms like YouTube and Grindr operate, urging a shift from focusing solely on content to scrutinizing the underlying design and algorithms that promote harmful interactions. This approach could pave the way for more accountable digital environments, prioritizing user safety over engagement metrics.